Safety Hub - PayPal Law Enforcement Tool

Step 1

Step 2
Step 3
Successful submission
Safety Hub - PayPal Law Enforcement Tool is a three-step process.
Step 1: Email Authentication
Select your country:   
Enter your official government issued email address :   
Enter the security code provided in the image:   
  (Type the characters you see in the image)
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After the first step is completed, you will receive an email containing a link to proceed to Step 2.

PayPal Holdings, Inc.

Global Investigations conducts complex investigations to identify financial crime patterns, trending, and typologies, and proactively works with internal and external partners, including law enforcement, to mitigate identified risks to PayPal and the global user community, and report matters to law enforcement where PayPal is the victim of a crime. Within Global Investigations, the Law Enforcement Fulfillment Team evaluates and handles global requests from criminal and law enforcement agencies, including Grand Jury subpoenas, National Security Letters, and seizure orders relating to criminal matters.

Resources for Law Enforcement Investigations

PayPal Holdings, Inc. developed the Safety Hub – PayPal Law Enforcement Tool to enable law enforcement officers seeking records for investigations that relate to the PayPal global payment service to quickly and securely request this data. This site may only be used by law enforcement personnel and by submitting a request you are acknowledging that you are authorized to represent your agency.  

Please follow the directions as outlined above on the top of the page to begin the validation and submission process of your request.  

If you have further questions, please email us at to obtain information on how to accurately request records or visit our law enforcement center for additional information.  

Note to PayPal Holdings, Inc. customers: To help PayPal provide the fastest assistance to law enforcement, this website and the above contact information may only be used by official government law enforcement or regulatory agencies. Member use of these communications will delay attention given to law enforcement investigations and may not receive attention by the appropriate PayPal department.

PayPal’s Privacy Policy and Law Enforcement Disclosure:  We care deeply about the privacy of the PayPal Holdings, Inc. community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit PayPal's Privacy Central for more information.